Longtime-unemployed Frank Farrelli gets hired to be the new middle man, a prominent if rather difficult job. In a town that's inexplicably plagued by accidents and disasters, Frank's primary responsibility is informing people about the deaths of their loved ones. Almost immediately, he hits it off with Brenda, the receptionist at city hall, but there are plenty of speed bumps to come, the most significant being Brenda's always-enraged ex, Bob, who is also Frank's longtime nemesis.